Privacy Policy
Last Updated: July 19, 2026
At Metro Mitigation Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you provide to us, such as your name, phone number, email address, and property address when you request an estimate or contact us for emergency services.
2. How We Use Your Information
We use your information to:
- Provide mitigation and remediation services.
- Communicate with you regarding your project or inquiry.
- Coordinate with your insurance carrier for direct billing.
- Improve our website and customer service.
3. Information Sharing
We do not sell your personal information. We may share information with service providers that help us operate the website, deliver service requests, measure advertising, or provide our services. These providers may include email delivery, website analytics, and advertising platforms. We may also share information with your insurance carrier and authorized subcontractors when necessary to complete your mitigation and remediation project.
4. Analytics, Advertising & Cookies
We use analytics and advertising services, including Google Analytics, Google Ads, and PostHog, to understand website usage, measure advertising performance, and improve our services. These services may use cookies, local storage, device information, referring URLs, and advertising identifiers such as Google click IDs. Lead contact details submitted through our forms are used to respond to the service request and are not intentionally included in our standard analytics event properties.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at 718.635.1029 or through our Contact Form.